Policies
Policy centre
Only a policy that has been approved and has taken effect is shown here as authoritative. Anything still being prepared is marked unavailable and its wording is not published.
Privacy Notice
v1.0.0 · in force since 9/17/2026What personal information is collected, why, and how long it is kept.
Terms of Service
v1.0.0 · in force since 9/17/2026The terms that apply to using this service.
GPS and background location consent
unavailable — not yet in forceWhat location data the field application records, when, and for how long.
Payment terms
unavailable — not yet in forceHow and when payment is taken.
Cancellation
unavailable — not yet in forceHow a request may be cancelled and what happens then.
Refunds
unavailable — not yet in forceWhen money is returned and how that is handled.
Overtime and additional work
unavailable — not yet in forceHow additional attempts or extended coverage are handled.
Disputes and chargebacks
unavailable — not yet in forceHow a disagreement or a card dispute is handled.
Reviews, moderation and withdrawal
unavailable — not yet in forceWho may leave a review, how it is moderated, and how it can be withdrawn.
Document and evidence retention
unavailable — not yet in forceHow long documents, reports and evidence are retained.
Accessibility
unavailable — not yet in forceAccessibility commitments and how to report a barrier.
Cookies and analytics
unavailable — not yet in forceOnly published if cookies or analytics are actually in use.
Wording prepared for review
Draft for qualified California counsel review — not yet effective.
We publish the full text of the California wording we have prepared, so you can read it before anyone has to rely on it. None of it is in force, none of it has been reviewed or approved by a lawyer, and nothing on this site asks you to agree to it.
Read the draftsPrivacy requests
You can ask what personal information is held about you, ask for a correction or deletion, restrict or object to a use, withdraw a consent, request a portable copy, opt out of any sale or sharing, or ask that sensitive information use be limited. You do not need an account to ask. Every request is reviewed by a person, and identity is verified before anything is disclosed, corrected or deleted.
Make a privacy request