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Policies

Policy centre

Only a policy that has been approved and has taken effect is shown here as authoritative. Anything still being prepared is marked unavailable and its wording is not published.

  • Privacy Notice

    v1.0.0 · in force since 9/17/2026

    What personal information is collected, why, and how long it is kept.

  • Terms of Service

    v1.0.0 · in force since 9/17/2026

    The terms that apply to using this service.

  • GPS and background location consent

    unavailable — not yet in force

    What location data the field application records, when, and for how long.

  • Payment terms

    unavailable — not yet in force

    How and when payment is taken.

  • Cancellation

    unavailable — not yet in force

    How a request may be cancelled and what happens then.

  • Refunds

    unavailable — not yet in force

    When money is returned and how that is handled.

  • Overtime and additional work

    unavailable — not yet in force

    How additional attempts or extended coverage are handled.

  • Disputes and chargebacks

    unavailable — not yet in force

    How a disagreement or a card dispute is handled.

  • Reviews, moderation and withdrawal

    unavailable — not yet in force

    Who may leave a review, how it is moderated, and how it can be withdrawn.

  • Document and evidence retention

    unavailable — not yet in force

    How long documents, reports and evidence are retained.

  • Accessibility

    unavailable — not yet in force

    Accessibility commitments and how to report a barrier.

  • Cookies and analytics

    unavailable — not yet in force

    Only published if cookies or analytics are actually in use.

Privacy requests

You can ask what personal information is held about you, ask for a correction or deletion, restrict or object to a use, withdraw a consent, request a portable copy, opt out of any sale or sharing, or ask that sensitive information use be limited. You do not need an account to ask. Every request is reviewed by a person, and identity is verified before anything is disclosed, corrected or deleted.

Make a privacy request